Privacy & Security
Privacy Policy – Airotel Hotel

At Airotel Hotel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a booking, or use our services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Phone number
  • Email address
  • Address details
  • Government-issued ID details (as required during check-in)

Booking & Stay Information

  • Reservation details
  • Check-in and check-out dates
  • Room preferences
  • Payment-related details (processed securely via third-party gateways)

Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data (cookies & analytics)

2. How We Use Your Information

We use your information to:

  • Process hotel bookings and reservations
  • Confirm check-in and check-out details
  • Provide customer support and assistance
  • Improve our services and guest experience
  • Send booking confirmations, updates, or service-related communication
  • Comply with legal and regulatory requirements

We do not sell or rent your personal information to third parties.

3. Information Sharing & Disclosure

Your information may be shared only in the following cases:

  • With service providers (payment gateways, booking platforms) strictly for service delivery
  • When required by law, government authorities, or regulatory bodies
  • To protect the rights, safety, and property of Airotel Hotel and its guests

All third-party partners are required to maintain confidentiality and data security.

4. Data Security

We take reasonable and appropriate measures to protect your personal information from:

  • Unauthorized access
  • Data loss
  • Misuse or alteration

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

5. Cookies & Tracking Technologies

Our website may use cookies to:

  • Enhance user experience
  • Understand website usage patterns
  • Improve website performance

You can choose to disable cookies through your browser settings, though some features of the website may not function properly.

6. Guest Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Opt out of promotional communication

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites (booking platforms, maps, etc.). Airotel Hotel is not responsible for the privacy practices or content of such external sites.

8. Policy Updates

Airotel Hotel reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

We encourage you to review this Privacy Policy periodically.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Airotel Hotel

📍 Airport Vishrantwadi Road, Tingre Nagar, Pune – 411015

Phone

📞 7888184000

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